Novotel awarded for excellence in hospitality and guest experience
News Alliance
GUWAHATI, May 16, 2025: Assam’s hospitality landscape is booming and following the recent Advantage Assam, 2025, it has seen giant industry players experiencing their willingness to get into the hospitality business in the state. In a similar and momentous proud moment for this hospitality landscape, Guwahati based Novotel Guwahati GS Road has been conferred the National Pride Achievers Award 2025 in the category of Excellence in Hospitality & Guest Experience (2024–25). The award was presented at the Pragjyoti ITA Centre for Performing Arts, Machkhowa, Guwahati in the presence of dignitaries and national celebrities, marking a celebration of excellence across diverse sectors.
The 9th edition of the National Pride Achievers Awards, curated by Sadak Production and Spotlight Global Productions, brought together distinguished achievers from across the country for a night that celebrated innovation, commitment and transformative impact. The award to Novotel Guwahati GS Road underlines the hotel’s unwavering pursuit of guest satisfaction through a perfect blend of hospitality, technology and personalized service.
Speaking on the occasion, Manmeet Singh, General Manager, Novotel Guwahati GS Road, said: “This award is a meaningful recognition of the standards we strive to uphold every single day. In a fast-evolving hospitality landscape where guest expectations are becoming more nuanced and experience-led, our focus has been on reimagining what hospitality truly means in the Northeast context. It’s about attention to detail, empathy in service, and innovation that enhances, not overwhelms, the guest journey. I dedicate this honour to my entire team whose relentless commitment has enabled us to emerge as a benchmark of excellence in the region.”
With a vision rooted in offering global comfort infused with local flavour, Novotel Guwahati has emerged as a leading destination for both business and leisure travellers. Its reputation for quality and consistency has made it a landmark in the city, known for elevating not just stays, but stories.
Adding to the grandeur of the event was the presence of Bollywood and Tollywood celebrities such as Sneha Ullal and Rahul Roy, who felicitated several achievers across industries. The evening also featured the Spotlight Fashion Week, adding flair to the occasion and drawing attention from across the region.
This award comes as a proud milestone for Novotel Guwahati GS Road, reaffirming its stature as a trusted name in premium hospitality. With tailored hospitality packages for every traveller, the hotel continues to offer unmatched value and elegance in the heart of Guwahati.
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