NPCI helps with 5 tips for safer digital payments
NATIONAL: Digital payments have made everyday transactions faster, easier, and more accessible for millions of users across India. As this convenience grows, it is important for users to remain aware and informed.
Safe payment practices are simple to follow and go a long way in ensuring secure digital experiences.
• Always check before you pay: Before making any payment, check the name that appears on the screen. Make sure it is the person or business you want to pay. Taking a few seconds to confirm can help avoid mistakes.
• Use only trusted payment Apps and websites: Make payments only through official and well-known Apps or websites. Do not download Apps or click on links sent by people you do not know or trust.
• Do not share your PIN or OTP with anyone: Your UPI PIN, OTP, or bank details are private and confidential. Never share them with anyone, even if they say they are from a bank, police or any government office.
• Do not rush into any payment: If someone asks you to make a payment quickly or share your details urgently, take a moment. You can always say you will check and call back. It is okay to take your time.
• Keep payment alerts on and check them often: Turn on SMS and App notifications for your payments. Read each alert carefully. If something looks wrong, contact your bank or payment App immediately.
By adopting a few mindful habits, every user can ensure they take charge of their digital safety. With awareness and responsible use, digital payments can continue to be a trusted and empowering part of daily life. Report suspicious numbers to the national cybercrime helpline by dialling 1930 or the Department of Telecommunications (https://sancharsaathi.gov.in/sfc/).
Save messages, take screenshots and document interactions. This can help authorities if you need to file a report.